| ??? 03/16/06 17:22 Read: times |
#112332 - Facts of Life Responding to: ???'s previous message |
Grant Beattie said:
Only loosly related, but I've run into problems with FAE's basically "flipping me the bird." We do about 50% of our manufacturing in Taiwan so we often buy parts over there. We do our best to ensure the local reps get credit for these sales, but I have heard the phrase, "buy your parts overseas ... then get your support there too" more than once. These multinational manufacturers need to figure out a functional system where a product can be designed in one country and manufactured in another while still providing acceptable design support. We had this problem too. Design in the UK and manufacture in China. We basically contacted the guy at the top of the tree in the UK and said, 'If we get UK support we'll design your part into a 1 million production run sourced in China. No support, no design in. Your call' We were never refused. Furthermore, more than one semiconductor manufacturer changed their accounting policies so the UK guys got the right monetary credit. Ian |
